PUBLIC PRIVACY POLICY

Mental Health Mentoring Australia

ABN 11 720 760 317

This Public Privacy Policy (Policy) is Mental Health Mentoring Australia’s ABN 11 720 760 317 (“Mental Health Mentoring Australia”) official privacy policy as required by the Privacy Act 1988 (Cth) (the “Act”) and the Australian Privacy Principles (the “APPs”) contained in the Act.

This Policy applies to all personal information (including sensitive information) about individuals, which Mental Health Mentoring Australia collect, hold, use and disclose.

This Policy explains how Mental Health Mentoring Australia manages personal information. This includes:

· the kinds of personal information (including sensitive information) about individuals that we collect;

· how and why we collect that personal information;

· how we use it;

· how we store and hold it;

· the purposes for which we will disclose it; and

· the rights of individuals in relation to their personal information held by us, including the rights of individuals to access and seek correction of their personal information held by us and to complain about a breach of the APPs.

Mental Health Mentoring Australia is committed to complying with Commonwealth legislation (the Act and the APPs) that deals with how we may collect, hold and use personal information (including sensitive information) about individuals and to protecting and safeguarding individual’s privacy when they deal with us.

Mental Health Mentoring Australia will only collect and use personal information that is reasonably necessary for one or more of our functions or activities, or as required by law.

Mental Health Mentoring Australia is a registered business with the aim of providing mentoring services to individuals. Accordingly, all of our activities are undertaken to fulfil this purpose.

We collect, hold, use and disclose personal information. Personal information is defined in section 6 of the Act to mean “information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.”

The personal information which we collect and use about you will depend on your relationship with us and the services we provide to you. In order to provide our services, Mental Health Mentoring Australia also sometimes needs to collect sensitive information about some individuals.

Sensitive information is a subset of personal information and is defined to mean information or an opinion (which is also personal information) about an individual’s: racial or ethnic origin; political opinions; membership of a political association; religious beliefs or affiliations; philosophical beliefs; membership of a professional or trade association membership of a trade union; sexual preferences or practices; criminal record; or health information, which includes such things as information or an opinion about the health (including an illness, disability or injury) or an individual.

To fulfil our Purposes, the kinds of personal information that Mental Health Mentoring Australia may collect, hold and use in respect of individuals includes:

· Names, including the name/s of carers, parents, legal guardians and next-of-kin;

· Contact details (including those of carers, parents, legal guardians and next-of-kin) and identification information including photo identification;

· Age;

· Gender;

· Ethnicity;

· Nationality;

· Academic history;

· Employment history;

· Health information including: details of any mental conditions or disabilities; prescribed medications; medical conditions; prescribed therapies; assistance required; medical procedures; etc.

· Medicare information;

· Financial information, including information about transactions and trading history with Mental Health Mentoring Australia;

· Information about credit history;

· Criminal history.

Mental Health Mentoring Australia will only collect personal information about individuals directly from the individual unless it is unreasonable or impracticable to do so.

For example, sometimes we may need to collect personal information about individuals from third parties where we need information from a third party to assist us to process an application (such as to verify information an individual has provided or to assess the individual’s circumstances) or to assist us to locate or communicate with the individual. 

Updated 1.7.2020